---
title: iPad Troubleshooting
description: This guide helps troubleshoot if your iPad device is permanently blocking your camera and microphone access.
---

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# iPad Troubleshooting

## This guide helps troubleshoot if your iPad device is permanently blocking your camera and microphone access.

To use Lessonspace on an iOS device, you need to provide access to your webcam and microphone.

1\. When joining a Lessonspace Space on an iOS device, select Allow when prompted:

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e9dd4782c7d3a7e9aeb44b4/images/63e256ea8ae59c3643e33e6f/file-lW3vkqx8Rs.jpg)

2\. If you joined by clicking Cancel or denying permissions, go to your Device Settings on your iPad \> Safari \> Camera \> Allow or Ask (do the same for Microphone). 

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e9dd4782c7d3a7e9aeb44b4/images/63e257478ae59c3643e33e71/file-Z6sbfl8SHY.jpg)

3\. Reload the page and join the Space again. This time, make sure to click Allow when prompted. 

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