Technology Requirements
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      3. Technology Requirements

      SY24-25 Ignite Reading District & School Technology Requirements

      The purpose of this document is to outline the Ignite Reading technology requirements for Districts/Schools to enable the program to operate successfully on our platform partner, GoSchoolBox (GSB), and to minimize technology issues/concerns.

      You can download a PDF of our Technology Requirements here. 

      This document includes the following sections:

      District & School IT POC Checklist
      • Checklist of items to review, verify and execute starting 4 weeks in advance of the launch date

      Platform Integration Onboarding Process
      • Instructions on how to submit a sharing request with GSB through Clever or Classlink

      Supported Devices
      • Recommended student device and browser settings

      Network Requirements
      • Recommended wifi speed and instructions for internet speed test

      Go School Box Best Practices
      • Daily best practices to optimize student success

      Audio/Visual Tips & Best Practices
      • Daily best practices to optimize audio/visual quality and functionality during student sessions

      Troubleshooting Guides
      • Help with general settings, and audio/video issues

      For questions and support, please reach out to implementation@ignite-reading.com.

      District & School IT Checklist

      Please review the checklist below and ensure items are implemented prior to your scheduled IT Test Meeting with Ignite Reading’s Customer Success Manager (CSM), who is responsible for program implementation and ongoing support.

      ~4 Weeks Prior to Launch
      • Provide Single Sign-On ID to Ignite Reading CSM or confirm manual log-in
      • Initiate GSB Sharing Request via Clever or Classlink

      ~3 Weeks Prior to Launch

      ~2 Weeks Prior to Launch
      • Attend IT Test Meeting with Ignite Reading’s CSM
        • Prior to the meeting, ensure all other checklist items have been verified/completed
        • During the meeting, ensure you have access to a student device and student headphones. Ideally, the test will be performed on site where the program will be hosted to verify internet speed/functionality. You will use the student device to access a GSB test session. The CSM assigned to your district/school account will walk you through how to log-on to a test session during the IT Test Meeting.

      Platform Integration Process

      Overview

      GSB has an integration with Clever/Classlink rostering services, making logging into GSB easy and seamless! You will need to give GSB access to any students and teachers shared through Clever/Classlink. Any user who is shared with GSB through Clever/Classlink upon selecting the GSB app in Clever/Classlink will be redirected to the GSB platform once they have been synced by the GSB team and as long as the district has whitelisted the necessary URLs. 

      Note: If teachers are shared through Clever/Classlink, they will only be able to view and join sessions for students in their assigned sections.

      Sharing Information with GSB: Connecting Via Clever

      If using Clever, please request connection to GSB ~3-4 weeks prior to launch via the steps below:
      1. Under Dashboard, Select Applications
      2. Select Add Applications
      3. Search for GoSchoolBox and select Request App
      4. In the Get Started prompt, answer the following questions:
        1. Have you already purchased GoSchoolBox for use in your district? Yes
        2. Would you like to suggest a launch date for this application? No
          1. The GoSchoolBox team will set an early launch date for testing purposes
      5. Once approved, under My applications, select GoSchoolBox to open the Setup Guide
      6. Select schools that will be working with GSB
      Any user who is shared with GSB through Clever will be able to view the GSB app once the district administrator has allowed them to view it

      Sharing Information with GSB: Connecting Via Classlink

      If using Classlink, please request connection to GSB ~3-4 weeks prior to launch via the steps below:
      • In the Classlink Management Console, click Apps.
      • Click Add App
      • Search for GoSchoolBox and select add for GoSchoolBox with this icon:

      Any user who is shared with GSB through Classlink will be able to view the GSB app once the district administrator has allowed them to view it. 

      URLs to Whitelist

      In order to use GSB and participate in tutoring sessions, the school district must whitelist the URLs below:

      Camera and Microphone Settings


      You can allow certain URLs to be granted access to video and audio capture devices without prompt, so students will not have to click on “Allow” in the pop-up that appears every time they join a session.

      1. In the Google Admin Panel, go to Devices > Chrome > Settings > Users & Browsers > Hardware > Click on “Video Input Allowed URLs”
      2. Add the following URLs for whitelisting:
        • *.thelessonspace.com
        • *room.sh
      3. In the Hardware settings section, click on “Audio Input Allowed URLs” and enter the same URLs for whitelisting.

      Please note the * prefix on the URL ensures that all domains and subdomains are included.  

      These settings can also be set at the device-level, if needed:

      1. Open Chrome  
      2. At the top right, click More > Settings.
      3. Click Privacy and security > Site settings > Camera or Microphone.

      Here, search for Lessonspace and set Allow for both Camera and Microphone.

      Supported Devices 

      General Guidance

      Student Devices: We highly recommend that students are using devices that are less than 5 years old if they have daily usage. If student devices have not been replaced within the last 5 years, consider purchasing new devices to optimize program success and minimize technology concerns.

      Lessonspace Supported Devices, Recommended Browsers, and Network Requirements

      Network Requirements

      (Source: Lessonspace Supported Devices & Network Requirements)

      We recommend using speed.ofme to check your internet speed. You will need to ensure you have an internet speed of at least 5Mb/s download, and at least 3Mb/s upload per student.

      Using speed.ofme:
      1. Access speed.ofme
      2. Click “Start Test”
      3. Ensure your internet speed is at least 5Mb/s download, and at least 3Mb/s upload.


      Alternative sites to check internet speed include Fast.com.

      GoSchoolBox Best Practices

      (Source: GoSchoolBox Technology Best Practices)

      1. Restart or shut down computer every Friday
      2. Ensure strong wifi connection wherever possible
      3. LessonSpace requirements: Supported Devices & Network Requirements
      4. Close all other video conferencing tabs
        1. Google meet, Zoom, Microsoft teams, any previous Lessonspace session, etc.
      5. Close out of any unnecessary tabs
      6. Ensure that if computers are used by multiple students, each student logs out prior to the next student using the device. 
      7. Don't use universal password for all students to minimize students logging into another students email
      8. Join session from the GSB platform, not a bookmarked link. 
      9. Students and tutors who have a session built into the school day find the most success in their sessions if students join from their regular classroom environment.
        1. Here is an article on noise cancellation in the Lessonspace which can be very helpful for students joining from an environment with a lot of background noise.

      For additional information, including Go School Box FAQs, click here.

      Tablets (General)

      If your students are using tablets (iPads, for example), we recommend that you:

      1. Lock the screen orientation so that the screen does not inadvertently flip so that the session is upside-down. 
      2. Ensure students use sturdy iPad stands so that they do not accidentally knock the iPad over as they click/touch items on the screen while interacting with their tutor. 

      iOS Devices

      For iOS devices, you can click on the link in the same way you would on a desktop and the mobile/tablet device closely matches the features of our desktop version of Lessonspace! The only feature currently missing from iOS is screen sharing capabilities. We recommend using Safari on iOS devices.

      Android Devices

      On Android devices, you can use the Chrome browser to go directly to Lessonspace! Simply copy the Lessonspace URL into your browser, and you'll join the Space.

      Audio/Visual Tips & Best Practices

      • Allow permissions when your browser asks to access your microphone and camera
      • Ensure audio and video are also allowed when entering session by clicking gray toggles to blue 
      • Ensure that your computer is not muted, you have a working speaker and microphone connected to your computer
      • Select the correct microphone and camera source
      • Select ctrl + (-) to zoom out in order to see the full screen w/icons on the left

      Troubleshooting Guides

      Status Pages for our Platforms